Thought Leadership

Why is that some businesses are able to reinvent themselves and others just seem to be stuck?

The main theme of the book is how CIOs are fundamentally changing the dynamics of the business enterprise……

I want to share a recent conversation I had with Jim Stikeleather, Chief Innovation Officer for Dell in the USA.  He is travelling the globe presenting the highlights of a ground breaking report that Dell commissioned, The C-suite Challenges IT – New Expectations for Business Value.  It has important implications for businesses everywhere.  The report … Read more

I was talking to a mentor of mine some years back and was trying to tell him, that it was really not me that was the problem, it was them…!! He nodded wisely and then told me that whilst that may be true, the fact is that I can’t control ‘them’ or what they do … Read more

It’s 1971.  I am in my first job as a trainee electronic draftsman in the Postmaster General’s Department, the predecessor to Telstra.  I am asking my boss, “What do the clients think about it taking us two weeks to complete a simple drawing?”  My boss, a 50-something-year-old career draftsman, replies “Who cares what they think. … Read more