Most leadership breakdowns I see in technology and cyber roles are not caused by a lack of intelligence, effort, or tools.
They come from a quieter problem.
As responsibility increases, the work becomes less technical and more human —
alignment, trust, judgment, commitment, cooperation.
Yet the instinctive response is to add:
• more systems
• more process
• more dashboards
• more AI
Human problems get treated like technical ones.
What happens next is predictable:
Execution speeds up, but ownership weakens.
Decisions are made faster, but buy-in drops.
Leaders work harder, but influence shrinks.
AI doesn’t create this problem.
It amplifies it.
At leadership scale, results no longer come from solving problems yourself.
They come from designing and managing the exchanges through which others solve problems together.
This is where Transactional Intelligence™ provides the missing link — a practical human operating system for navigating conversations, commitments, and cooperation under pressure.
If this resonates, feel free to contact me for a short exploratory conversation.
There are currently spaces available in the upcoming Personality and Behaving Transactionally Program, delivered in a small cohort of experienced leaders.
In your experience, what really makes collaboration work as teams get bigger and more complex?