When Charles was promoted into a leadership role, he was not at all prepared for the ‘people’ challenges he faced. Every direction he turned – upwards to management, downwards with his team or sideways to his peers and suppliers, he needed to navigate personalities and people dynamics. This hadn’t been the case when he was … Read more
There’s an old saying: ‘It’s lonely at the top.’ I hear it all too often. We might feel isolated because it’s hard to know who to trust. We may not know who to confide in because there are so many conflicting, self-centred, agendas crashing into us. It’s common for many of us to have been burned … Read more
We have all struggled with what to do about dysfunctional teams. You know what I’m talking about, the challenges of silos, personal agendas and in-fighting in teams that result in a lack of cohesion and alignment on a common goal. I have been searching for a program I could offer that would support teams to achieve … Read more
Steven couldn’t believe his ears when he heard people thought he was slippery and unreliable. He was genuinely trying his best to keep his clients happy by promising to deliver within tight deadlines. But he faced a mountain of work and other challenges outside of his control. Despite his best efforts, deadlines would slip. He … Read more
One of the best leaders I ever had knew the power of acknowledgement and appreciation. It wasn’t just that he took an interest in his team and said ‘please’ and ‘thank you.’ He invited us to take on bigger challenges and step up because he believed in each member of his team. One way he … Read more